Privacy Policy

Commitment to Privacy

Eternum Creations, a brand of Arcos Global Limited, is committed to protecting the privacy and personal data of all our clients and website users. We comply with applicable data protection regulations including the UK GDPR and EU GDPR frameworks.

Data We Collect

For wholesale inquiries and partnerships, we may collect:

• Name
• Email address
• Contact number
• Company name
• Inquiry details

How Data Is Used

This information is used solely for:

• Responding to your inquiries and requests (e.g., wholesale catalog, pricing)
• Verifying partnership eligibility
• Communicating about our products and services

Data Storage

Client data is stored securely using Google Workspace systems with restricted access. Only authorised members of Arcos Global may access client identity data.

Data Sharing

We do not sell or distribute client personal data. We may share necessary information with third-party service providers (e.g., shipping partners) only to fulfill your requests or orders, under strict confidentiality agreements.

Data Removal

You may request deletion of your personal data at any time by contacting: privacy@arcosglobal.com

Data Storage and International Transfers

All client personal data is stored and processed within the United Kingdom, which operates under data protection standards equivalent to the EU General Data Protection Regulation (GDPR).

Where project data must be shared with external partners or clients located outside the United Kingdom or European Economic Area, such transfers will only occur when:

• the receiving organisation provides adequate data protection safeguards, or
• appropriate contractual protections are in place.

You will be informed where applicable if your data must be processed by a third-party organisation.

Your GDPR Data Rights

You retain the right to exercise your GDPR data rights, including:

• the right to access your data
• the right to request correction or deletion
• the right to restrict processing
• the right to withdraw consent where applicable.

Requests can be made at: privacy@arcosglobal.com

For any questions about our privacy practices, please contact us at privacy@arcosglobal.com

This Privacy Policy was last updated in June 2026. We may update this policy periodically to reflect changes in our practices or legal requirements.